Contact information

We’re here to help you with anything you need — whether it’s about your order, product details, returns, or business inquiries.

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📞 Get in Touch

📧 Email:

We’re here to help you with anything you need — whether it’s about your order, product details, returns, or business inquiries.

⸻

📞 Get in Touch

📧 Email: support@quelfashion.com
📍 Location: Mira Gauthan , Near Gaodevi Temple Thane 401107
📱 WhatsApp: +91-90980 92575

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🕒 Support Hours

Monday – Saturday: 10:00 AM to 6:00 PM
Sunday: Closed (Support closed, but orders are open)

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🛒 Ordering Hours

You can place orders 24/7, including Sundays and public holidays.
Orders placed during non-working hours will be processed on the next working day.

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🤝 Need Help?

If you have any questions, feedback, or collaboration requests — feel free to message or email us anytime.
We usually reply within 24 hours on working days.

Frequently Asked Questions

How long does shipping take?

Orders are processed within 24–48 hours. Delivery usually takes 4–7 business days depending on your location.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available in most locations. You can select it at checkout.

What if I receive a damaged product?

If your product arrives damaged, contact us within 48 hours with photos. We will replace it or issue a refund immediately.

What is your return policy?

We offer a 5-day return policy on all items. Products must be unused and in their original packaging.

Do you ship all over India?

Yes ✅ We deliver across India, including metro cities, towns, and remote areas.

Country/region

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Frequently Asked Questions